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Hey yall, we are always available to chat at:
Text us at: 205-509-7966
or
Email us at: Support@AminoNova.com
FAQ’s:
Where is my order confirmation email?
– Your order confirmation is emailed to you immediately after purchase. The email is sent from AminoNovaPeptides@gmail.com or Support@AminoNova.com. If unable to locate the confirmation email in your primary email folder, please check your spam folder and if its there, please mark the email not spam so future Amino Nova emails won’t be sent there. If you are still having issues finding it, please message us at Support@AminoNova.com or text us at 205-509-7966 with your order#.
Where is my tracking number?
– Your tracking number is emailed to you after the shipping label has been printed. The email is sent from AminoNovaPeptides@gmail.com or Support@AminoNova.com. If unable to locate your tracking number email in your primary email folder, please check your spam folder and if its there, please mark the email not spam so future Amino Nova emails won’t be sent there. If you are still having issues finding it, please message us at Support@AminoNova.com or text us at 205-509-7966 with your order#.
Does the peptides come reconsistuted?
-All peptides, except Lipo-C, come to you in a lyophilized powder. Lyophilized peptide need to be reconstituted with the correct solution(s) in order for research to be conducted. Lipo-C does come in liquid form in sterile water. Please see “Lipo-C” under products to view its full contents!
Can Amino Nova provide instructions on how to use the peptides?
– Unfortunately no. US research peptide companies are legally prohibited from providing any suggestions, dosing, instructions, protocols or assistance in researching the peptide. We suggest you conduct your own research to conclude your studies.
What is a fragmented puck?
-Fragmented puck means the lyophilized powder in the vial was separated or fragmented. Primarily from shipment from the manufacturer. It does not hinder the quality of the product. Although they may not look like their well put together batches, they are still potent, reliable and safe products, just a little fragmented.
Why am I directed to another website to purchase?
-Payment on our partnered payment processor gateways are conducted on their secured networks and may require for you to be directed to their site for payment.
